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Privacy

The policy outlined does not affect your statutory rights in any way.

Bristol Wine School & The Great Wine School will do everything possible to protect the privacy of all visitors to its website and users of its services. All information will be collected in accordance with the Data Protection Act 1998.

We collect your email and contact details for purposes of sending your tickets and gift vouchers as well as keeping you informed about the course that you have booked on. At checkout you may choose to subscribe to our newsletter list. You will only be added to the list if you opt in, and if at any point you would prefer not to receive contact by newsletter, you can unsubscribe at any time by clicking the option to unsubscribe at the bottom of each newsletter.

Your e-mail address will never be shared or sold to anyone. The e-mail address you give when registering for courses or purchasing gift vouchers will only be used for contacting you about the courses you have booked and any related communications.

The other information we collect includes that listed below when you register for a course, or buy a gift voucher:

Your Name and Address. Dietary requirements (where applicable). A contact telephone number. Your email address

If you believe that any of the information we have about you is incorrect, please let us know via email and we will alter the data immediately.

Technology is used on this website in order to track how visitors behave on the site and for example which pages are most popular. We use this information to help us improve the website and visitors’ experience when using it. We may use  “cookies” which are installed on your browser. If you don’t want your browser to be altered in this way you can remove “cookies” from it. Please see your browser settings for details. More information about cookies can be found here.

Stripe are used to handle payments on this site.

We do not store credit card details or share details with any third party whatsoever

This means that we have no access to your credit/debit card details and no such details are ever stored by us.

Bristol Wine School EU GDPR Compliance Privacy Policy as Revised May 18th 2018

This privacy policy sets out how Bristol Wine School uses and protects any information that you give Bristol Wine School when you use this website.

Bristol Wine School is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bristol Wine School may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th. May 2018.

What we collect

We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer booking requirements

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • The improvement of our products and services.

  • Contact via newsletter where opted in

  • Security

We are committed to ensuring that your information is secure. In order to prevent any unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not divulge your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write via email to info@bristolwineschool.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.