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Wine Tasting Bath | Terms & Conditions

Wine tasting Bath, Wine Course Bath, Corporate Wine Tasting Bath, Private Wine Tasting Bath, The Great Wine School Bath

Terms & Conditions

As a local independent business we very much value your custom, however, as with all service-based businesses we need to put in place the following terms and conditions to ensure the best experience for all of our guests and the smooth running of a small business:

  1. All attendees must be 18 years of age or over at the time of attending a course or tasting with us.

  2. We regret that no refunds or transfers will be given with less than 10 working days notice by email prior to the date of the class/event. 

  3. If you or your guests are unable to attend a class less than 10 working days before the date of the class you are welcome to send someone else in your place. We require notification of any booking changes by email a minimum of 60 minutes prior to your course start time.

  4. Gift cards and gift certificates are strictly valid for 12 months from date of purchase. A course must be booked and attended within this time.

  5. Gift cards and gift certificates are fully non-refundable, however, should you be unable to attend an event within the 12 months of validation you are welcome to pass the card or voucher to someone else to attend a course in your place.

  6. Bookings are made on a first-come first-served basis and confirmed only upon receipt of full payment or gift certificate code. 

  7. Where you are unable to attend a class due to adverse weather conditions, illness or other personal circumstances our booking and cancellation policy will still apply.  

  8. Should you need to transfer your booking from a course date, we cannot guarantee that alternative dates will be offered will be for the same class or even for the same day of the week. However, you may use your credit to the same value for an alternative course.

  9. The Great Wine School reserves the right to change course dates or details where necessary.

  10. We believe in responsible drinking, and would kindly ask you to refrain from consuming alcohol prior to an event or tasting with us to ensure the best experience for all of our guests at the event. We reserve the right to refuse entry to an event if we believe that a customer is already under the influence of alcohol at our discretion. This applies to private and corporate bookings also.

  11. In the unfortunate and unlikely event that a class has to be cancelled we will always try and give as much notice as we reasonably can and will offer the choice of an alternative class or a full refund. However, we will not be liable for any other costs or expenses that you may incur. If you need to arrange travel or overnight accommodation we recommend that you seek appropriate insurance.

  12. All above terms apply equally to gift voucher bookings.